Termos de serviço

1. Agreement to Terms

By accessing or using illuminne.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use our website or purchase our products.

These Terms apply to all visitors, customers, and users of illuminne.com.

2. About ILLUMINNE

ILLUMINNE is an e-commerce store specializing in home, garden, and decoration products, operating exclusively online at illuminne.com. Orders are fulfilled via third-party dropshipping suppliers. We sell to customers in the United States, the United Kingdom, and the European Union.

3. Eligibility

By placing an order on illuminne.com, you confirm that:

You are at least 18 years of age
You are legally capable of entering into a binding contract
You are not located in a country subject to trade embargo or sanctions
The information you provide is accurate, complete, and current

4. Products and Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice
Product images are for illustrative purposes only. Actual products may vary slightly in color or appearance due to photography lighting and screen display differences
We make every effort to display accurate pricing. In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund
We reserve the right to limit quantities of any product per customer or household

5. Orders and Payment

5.1 Placing an Order

When you place an order on illuminne.com, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order at our discretion.

5.2 Order Confirmation

An order confirmation email does not constitute acceptance of your order. Acceptance occurs when your order is dispatched and a shipping confirmation is sent.

5.3 Payment

We accept major credit and debit cards and other payment methods as displayed at checkout
All transactions are processed in USD (United States Dollars) or GBP (British Pounds), as applicable
Payment is charged at the time of order placement
All payments are processed by secure third-party payment processors. ILLUMINNE does not store your full card details

5.4 Taxes and Duties

Prices displayed on illuminne.com may not include applicable taxes, import duties, or customs fees
For international orders (EU, UK), customers are responsible for any applicable customs duties, VAT, or import taxes imposed by their country
ILLUMINNE is not responsible for delays caused by customs clearance processes

6. Shipping and Delivery

Estimated delivery times are 7 to 14 business days for the USA and Europe, from the date of shipment
Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, customs, or circumstances beyond our control
Risk of loss and title for products pass to you upon delivery to the carrier
ILLUMINNE is not responsible for delays, losses, or damage caused by the shipping carrier after dispatch
Full details are available in our Shipping Policy at illuminne.com

7. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy, available at illuminne.com. EU and UK customers retain all statutory rights under applicable consumer protection law, which these Terms do not limit or exclude.

8. Intellectual Property

All content on illuminne.com — including but not limited to text, graphics, logos, images, product descriptions, and website design — is the property of ILLUMINNE or its content suppliers and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

9. Prohibited Uses

When using illuminne.com, you agree not to:

Use the website for any unlawful purpose or in violation of any applicable regulations
Attempt to gain unauthorized access to any part of the website or its related systems
Transmit any harmful, offensive, or disruptive code or content
Scrape, harvest, or collect data from the website using automated tools
Impersonate any person or entity, or misrepresent your affiliation with any person or entity
Use our website to transmit unsolicited commercial communications (spam)

10. Disclaimer of Warranties

illuminne.com and all products sold through it are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, ILLUMINNE makes no warranties, express or implied, including but not limited to:

Warranties of merchantability or fitness for a particular purpose
Warranties that the website will be uninterrupted, error-free, or free of viruses
Warranties regarding the accuracy or completeness of any content on the website

11. Limitation of Liability

To the maximum extent permitted by applicable law, ILLUMINNE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of illuminne.com or any products purchased through it, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or your use of our website shall not exceed the amount you paid for the specific order giving rise to the claim.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law. EU and UK customers retain all statutory consumer rights.

12. Indemnification

You agree to indemnify and hold harmless ILLUMINNE, its owners, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising out of your use of illuminne.com, your violation of these Terms, or your infringement of any third-party rights.

13. Third-Party Links and Services

Our website may contain links to third-party websites or services. These are provided for convenience only. ILLUMINNE has no control over and accepts no responsibility for the content, privacy practices, or terms of any third-party sites.

14. Privacy

Your use of illuminne.com is also governed by our Privacy Policy, available at illuminne.com. By using our website, you consent to the data practices described in that policy.

15. Governing Law and Dispute Resolution

15.1 General

These Terms are governed by and construed in accordance with applicable law. We will always attempt to resolve any dispute amicably before pursuing formal proceedings.

15.2 US Customers

For customers in the United States, these Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.

15.3 EU Customers

For customers in the European Union, nothing in these Terms affects your rights under the mandatory consumer protection laws of your country of residence. You may bring proceedings in the courts of your country of residence.

15.4 UK Customers

For customers in the United Kingdom, these Terms shall be governed by the laws of England and Wales. Your statutory rights under UK consumer law remain fully intact.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to illuminne.com with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the revised Terms.

For material changes, we will make reasonable efforts to notify you by email or prominent notice on our website.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Refund & Return Policy, constitute the entire agreement between you and ILLUMINNE regarding your use of illuminne.com and supersede any prior agreements.

19. Contact

For questions about these Terms of Service:

Email: legal@illuminne.com Website: illuminne.com